This privacy policy aims to present in a clear and understandable way:
- What personal data we collect and process for you as a user of our services or when you use our website and online applications;
- How we use your personal data;
- How and for how long we store your personal data;
- To whom do we disclose your personal data;
- What are your rights as a data subject and how can you exercise them;
PERSONAL DATA ADMINISTRATOR
Administrator of your personal data is "Idea Verde" Ltd., UIC 201357740, address: Burgas 8000, 50 Edirne Street, Apollo Business Center, represented by Galia Merazchieva and Rositsa Velkova, email: verde @ ideaverde- bg, com.bg, tel .: 056/810105
Idea Verde collects and processes all personal data in accordance with the personal data protection laws applicable in Bulgaria and the European Union.
WHAT PERSONAL DATA DO WE COLLECT AND PROCESS AND FOR WHAT PURPOSE DO WE DO IT
Every time you contact us or visit our website, you provide us with your personal data. In order to use our services, we must collect and process your personal data. Idea Verde works in good faith and purposefully to minimize the data it processes and to protect it as much as possible.
We collect and process the following personal data:
- When you visit our website, our web servers temporarily record and store for security purposes the connection data of the computer that connects to our site, the web pages you visit on our site, the date and duration of the visit, the identification data of the browser and operating system used, as well as the website through which you connected to our site.
- When we receive your inquiry through any of our contact forms, we will use the contact details provided to us to contact you and provide the information or assistance you need.
- When you want to use the services that Idea Verde provides as a provider of goods and services, we collect and process the following personal data:
details of the sender and recipient of a consignment or service: name, mobile and / or fixed telephone number, address of receipt of a consignment or other service, e-mail address. We need these data in order to perform the requested service, to compile the necessary documents related to the movement of shipments, to contact you at any time, if necessary for the successful, high-quality and timely execution of the assigned, to comply with Your inquiries, to consider your complaints and other requests;
- The use of certain features of the Speedy website requires registration and a password to access. Upon registration, you provide us with your personal data: three names, address, telephone, e-mail address. This data will be used for the purposes of fulfilling your service requests.
- We collect and process a history of your requests and services performed to you, for the purposes of statistical and marketing analysis, as well as to respond to complaints, disputes or claims.
PERSONAL DATA OF THIRD PARTIES
We process and use only data that you have provided to us voluntarily, and we rely on the fact that this data is owned and provided by you lawfully.
This means that each user is responsible for not providing Idea Verde data to third parties in violation of their privacy rights, as Idea Verde does not have access to these persons and has no practical ability to control whether the personal data provided to third parties persons is carried out with their knowledge or consent, given in accordance with legal requirements.
Therefore, each person has unlimited personal liability if he provides us with data to a third party without his knowledge or without his consent in accordance with the requirements of applicable data protection law, regardless of the type of data or the reasons for which provide: names, telephone, e-mail address, address of receipt of the shipment and any others.
UNDER-AGE COSTOMERS
We do not provide services to minors, nor do we allow persons under the age of 18 to register on our website or use its functionality. If you are under the age of 18, please seek the assistance of an adult to use our services.
SHARING YOUR PERSONAL DATA WITH SUBCONTRACTORS
Idea Verde does not share, sell, provide or otherwise distribute your personal data to third parties and will not do so in the future, unless required by law, unless required for the purposes of a contract between you and Idea Verde, or if you have not given your express consent.
Without contradicting the above, we may need to transfer your personal data, namely the names, address and contact telephone number of the consignee, to our subcontractors in the course of delivery of goods. Idea Verde partners with courier companies with relevant logistics infrastructure and professional experience.
TERM OF STORAGE AND DELETION OF DATA
We will not store your data for longer than necessary to achieve the purposes for which we process it. When determining the retention period of your personal data, we also take into account the time periods in which we may need to store personal data in order to fulfill our legal obligations (eg to respond to your complaint in order to protect our rights in case of to file a claim or to fulfill a legal obligation to store accounting information for tax control purposes).
When your personal data is contained in accounting documents on paper or technical media, which may be required by Idea Verde on a legal basis for the needs of tax control, the period of storage of these personal data will be 10 years.
Your personal data provided when you register on the Idea Verde website is stored and processed for the duration of the registration until you request deregistration and deletion of your account.
Your personal data provided through our contact form, including when registering on the Speedy website, is stored for a period of 6 months for security purposes and to facilitate subsequent communication with the user, if there is no reason to apply more. long term.
If the reason on which we store your personal data ceases to exist (for example, if we cease to have a legitimate interest in storing your personal data, if the statutory period for storing your personal data has expired or if you have withdrawn your consent to store your personal data) we will delete or destroy in a safe way.
YOUR RIGHTS
In certain circumstances you have the right by law to:
- You request information about whether we have your personal data and, if so, what this data is and why we possess / use it.
- You request correction of your personal data held by us. This allows you to correct any incomplete or inaccurate information we hold about you.
- You request the deletion of your personal data. This allows you to ask us to delete or remove personal data if there is no good reason to continue processing it. You also have the right to ask us to delete or remove your personal data if you have exercised your right to object to their processing.
- Withdrawal of consent. In cases where you may have consented to the collection, processing and transfer of your personal data for a specific purpose, you have the right to withdraw your consent to this particular type of processing at any time. Once we have been notified that you have withdrawn your consent, we will stop processing your information for the purpose or purposes you originally agreed to, unless there is another good reason to do so by law.
CHANGES TO THE PERSONAL DATA RULES
We reserve the right to change our Privacy Policy from time to time, and users will be notified of any change by posting on our website.